TTM STAFF LINK LTD

Cancellation, Withdrawal, and Refund Policy

1. Introduction

At TTM STAFF LINK LTD, we prioritize clear communication and transparency in our services. This policy outlines the terms for cancellations, withdrawals, and refunds to ensure you understand your rights and obligations.

2. Cancellation Policy

2.1 Service Cancellation by Client

  • Notice Period: Clients may cancel services by providing written notice at least 14 days before the scheduled service date.

  • Refund Eligibility:

    • Cancellations made with at least 14 days’ notice are eligible for a full refund.
    • Cancellations made less than 14 days before the service date may incur a cancellation fee of up to 50% of the service fee.

2.2 Service Cancellation by TTM STAFF LINK LTD

  • We reserve the right to cancel services due to unforeseen circumstances.
  • In such cases, clients will receive a full refund or the option to reschedule the service.

3. Withdrawal Policy

3.1 Withdrawal Requests

  • Process:

    • Clients wishing to withdraw from ongoing services must submit a written request.
    • Upon receipt, we will assess the request and inform the client of any applicable terms or fees.

  • Fees:

    • Withdrawal from services may be subject to fees based on the progress of the service and resources allocated.

4. Refund Policy

4.1 Refund Eligibility

  • Full Refunds:

    • Eligible for services canceled by TTM STAFF LINK LTD or by the client with at least 14 days’ notice.

  • Partial Refunds:

    • May apply for cancellations made less than 14 days before the service date or withdrawals from ongoing services, considering work completed and expenses incurred.

4.2 Refund Process

  • Timeline:

    • Approved refunds will be processed within 14 business days from the approval date.

  • Method:

    • Refunds will be issued using the original payment method, unless otherwise agreed upon.

5. Contact Information

For cancellations, withdrawals, or refund inquiries, please contact:

6. Amendments

TTM STAFF LINK LTD reserves the right to amend this policy at any time. Clients will be notified of significant changes.

7. Acceptance

By engaging with our services, you acknowledge that you have read, understood, and agree to this Cancellation, Withdrawal, and Refund Policy.

Effective Date: 14 January 2025