TTM STAFF LINK LTD

Know Your Customer (KYC) Policy

Introduction
TTM STAFF LINK LTD is committed to maintaining a secure and compliant business environment. To ensure transparency and compliance with applicable laws and regulations, we require both Contractors (Freelancers) and Customers to complete a Know Your Customer (KYC) process before engaging in any transactions.

Purpose
The KYC policy is designed to:

  • Prevent identity theft, fraud, and other illicit activities.
  • Ensure compliance with anti-money laundering (AML) regulations.
  • Establish the authenticity of Contractors and Customers involved in financial transactions.

1. Applicability

1.1 Contractors (Freelancers):
Individuals providing services through TTM STAFF LINK LTD must complete the KYC process before entering into agreements or receiving payments.

1.2 Customers:
Legal entities or individuals purchasing services via TTM STAFF LINK LTD must undergo KYC verification before engaging in any transactions.

2. Required Documents

2.1 For Contractors (Freelancers):

  • Proof of Identity: A government-issued ID (passport, national ID card, or driver’s license).
  • Proof of Address: A utility bill, bank statement, or official correspondence issued within the last three (3) months showing the Contractor’s name and address.
  • Bank Details: A document proving ownership of the bank account where payments will be received (e.g., a bank statement or confirmation letter from the bank).

2.2 For Customers:

  • For Legal Entities:

    • Certificate of Incorporation or similar document.
    • Proof of business address (e.g., utility bill, bank statement, or lease agreement).
    • Identification of the company’s authorized representative (e.g., passport or ID card).
    • Details of the bank account for transactions.

  • For Individuals:

    • Proof of Identity: A government-issued ID (passport, national ID card, or driver’s license).
    • Proof of Address: A utility bill, bank statement, or official correspondence issued within the last three (3) months.

3. Process

3.1 Submission of Documents:
All required documents must be submitted via email to tt@stafflink.biz or through secure document-sharing platforms as agreed.

3.2 Verification Timeline:

  • The review process will typically be completed within five (5) business days from the submission of all required documents.
  • Any delays caused by incomplete or unclear documentation will be communicated promptly.

3.3 Approval and Updates:

  • Upon successful verification, Contractors and Customers will be notified via email.
  • TTM STAFF LINK LTD reserves the right to request updated documents at any time to ensure ongoing compliance.

4. Payment Policy

4.1 Bank Transfer Only:
All financial transactions, including payments to Contractors and payments received from Customers, will be processed exclusively via bank transfer to verified accounts.

4.2 Bank Account Verification:
TTM STAFF LINK LTD will verify that all payments are made to and from accounts held in the name of the verified Contractor or Customer.

5. Data Protection

5.1 Confidentiality:
All documents and information collected as part of the KYC process will be treated as strictly confidential and stored securely.

5.2 Retention Period:
KYC records will be retained for a period required by applicable laws and regulations. After this period, records will be securely destroyed.

5.3 Sharing of Information:
KYC information will not be shared with third parties unless required by law, regulation, or authorized by the Contractor or Customer.

6. Non-Compliance

6.1 Incomplete KYC:
Failure to complete the KYC process may result in the inability to:

  • Access TTM STAFF LINK LTD services.
  • Receive payments (for Contractors).
  • Process transactions (for Customers).

6.2 Fraudulent Information:
Providing false or misleading information during the KYC process will result in immediate termination of any agreements and may be reported to relevant authorities.

Contact Information
For questions or assistance with the KYC process, please contact us at:
Email: tt@stafflink.biz

Effective Date: 14 January 2025
TTM STAFF LINK LTD reserves the right to update this policy to reflect changes in regulations or internal requirements.